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How kr720 Handles Your Personal Data

At kr720, we take the handling of your personal data seriously — from the moment you open an account to every transaction you make via UPI, Paytm, or…

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kr720 How kr720 Handles Your Personal Data
REACH OUR TEAM

Contact Us About Your Privacy

If you have questions about this policy, want to correct your data, or need to request deletion of your account information, our support team is here to help. Reach out through any of the channels below and we will respond within two business days.

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Email Support

Send your data request or privacy query to our dedicated email channel. We aim to respond within two business days with a clear update on the status of your request.

Live Chat

Open the live chat window inside your kr720 account dashboard to speak with a support agent directly about any privacy concern, data correction, or account-data query you have.

Help Centre

Our Help Centre holds written answers to the most common data and privacy questions, including how to download your account data or update the personal details linked to your UPI profile.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Every layer of how we store, access, and retire your data is designed around keeping your account safe and your information accurate.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how pages perform. You can manage cookie preferences from your browser settings at any time without losing your account access.

Account Security

Your account password is stored using one-way hashing. We never store it in plain text. Two-factor authentication is available and we recommend enabling it, especially if your account is linked to a UPI or Paytm ID.

Data Retention

We retain your account data for as long as your account remains active and for a legally required period after closure. Transaction records linked to Paytm or PhonePe are kept in line with financial record obligations.

Third-Party Sharing

Data is shared with payment processors such as UPI networks, Paytm, and PhonePe only to complete transactions. We do not share your browsing behaviour or game history with advertisers or data brokers.

Your Correction Rights

You may request a correction to any personal data we hold about you. Submit your request via email or live chat and we will update the relevant records within five business days and confirm the change to you.

Deletion Requests

You can ask us to delete your account and associated personal data at any time. We will process the request within ten business days, subject to any retention obligations required by applicable Indian financial regulations.

Frequently Asked Privacy Questions

These questions cover the data rights and privacy practices we are asked about most. If your specific question is not here, reach out to our support team and we will reply within two business days.

We collect your name, email, phone number, and payment identifiers such as your UPI handle or Paytm number. We also log your login activity to detect unauthorised access and keep your account secure.

We share only the minimum necessary data with payment partners — UPI networks, Paytm, PhonePe — to process your transactions. We do not sell data to advertisers, and all third-party partners are bound by confidentiality agreements.

After account closure we retain transaction records for the period required by applicable Indian financial regulations. Non-financial personal data is deleted within ten business days of a confirmed closure or deletion request.

Yes. Submit a data-access request through live chat or email and we will compile a summary of the personal data we hold and send it to your registered email address within five business days.

We use session cookies for login continuity and analytics cookies to understand page performance. You can disable non-essential cookies via your browser settings; this will not prevent you from accessing your account or making transactions.

Contact our support team immediately via live chat or email. We will review your account's login history, suspend suspicious sessions, and guide you through resetting your credentials and securing your account.

The applicability of this policy depends on local law and applies where local law permits. Indian account holders are covered by the data-handling practices described here, and you may exercise your rights by contacting our support team.

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